Liquidweb Review | After 17 years, here’s why LiquidWeb is my Web Host!
Product Name: LiquidWeb Hosting
Product Description: LiquidWeb is a web hosting company offering a wide range of solutions, including dedicated servers, shared hosting, VPS hosting, WordPress hosting, Cloud hosting, and more. The company prides itself on "heroic support" and I would agree, as a long-time customer, that their support is top-notch.
- Speed & Reliability
- Support & Expertise
- Security & Monitoring
- Options & Features
After running online businesses for 17 years now, my web host is LiquidWeb! Why? I have used HostGator, BlueHost, Godaddy, and many other hosts, but LiquidWeb is by far superior to them all! Their top-notch, “heroic” support alone makes them stand far above the rest. But their servers are always in top shape. They are always on top of things. There is never down time as a result of failure on their part. The servers are always lightning fast. They have a multitude of security measures in place. They’re just flat-out awesome!
This LiquidWeb review is the result of 17 years of experience with many of the top web hosts. Back in 2003 I signed up with my first web host, HostGator, because they were the most well-known company out there. It seemed like my sites were down on a regular basis and to add salt to the wound, I would have to wait on the phone for what seemed like ages to have them look into it. Then I finally get through to someone, who often times didn’t see it as urgent (what is MORE urgent for a web host?) and took forever to get the sites back up, if they could. Often times they would have to escalate the issue to their supervisor, which meant my site was down for even longer.
I got sick of it so I switched to host after host, experiencing different degrees of the same issues – unreliable hosting providers with bad support. Finally I came across LiquidWeb! The difference was NIGHT AND DAY! I’ve been with Liquid Web for years and I don’t remember a single time my site was down as a result of a failure on their part. When I do have issues (nearly always due to something on my end) their support is A-M-A-Z-I-N-G. You have access to their help desk if it’s not urgent and they will often times have the issue resolved within an hour. If it’s urgent you can call them and they’ll get you taken care of ASAP. They truly are the best web host on the planet in my honest opinion.
What Hosting Options do LiquidWeb Offer?
The hosting solutions that LiquidWeb provide include:
- Cloud Dedicated
- VMware Private Cloud
- Managed WordPress
- Managed WooCommerce
- Server Clusters
- Private VPS Parent
- High Performance
- High Availability
- Database Hosting
Directly from their website:
My Experience with Liquid Web Support
As I stated previously, in my 17 years of experience, LiquidWeb provides the best web hosting support available. They even trademarked the phrase, “The Most Helpful Humans In Hosting,” and for good reason.
As a matter of fact, Liquid Web is among one of the highest customer loyalty brans in the world, according to the Net Promoter Score (NPS) measures!
To be clear, the NPS score for LiquidWeb is not just a rating among web hosts, but among ALL brands in the technology category! If that doesn’t prove customer satisfaction I don’t know what will.
They have always focused on customer satisfaction and that is the best focus any web host can have, because it forces them to be top-notch in all they do! A host that has nice and helpful support agents, but horrible hardware and services will not result in customer satisfaction. LiquidWeb customers are satisfied though, because they are top-notch in all they do.
With their 24/7/365 human support, they boast a 59 second initial response guarantee via phone or live chat, and a 59 minute initial response guarantee via the help desk. All three are amazing, and in my experience unheard of, in the hosting space!
Which Hosting Plan Should you Choose?
I have a dedicated server with LiquidWeb, but I have previously had a VPS. I was very happy with the VPS, but I run some complex web applications that required massive resources, so I switched to a Dedicated Server.
For most people their VPS Hosting Plan is my top recommendation. It provides everything most people will need for under $60 (they often offer discounts on the checkout page).
If you’re unsure which plan is right for you, just give them a call. In my experience they sincerely try to fit you with what’s best for your needs, rather than just trying to get you to spend money, like many companies do.
Want to know more about each option offered? Here is a product comparison, straight from their site:
LiquidWeb Discount / Coupon
At the time of writing there is a LiquidWeb discount coupon code available that will save you 50% for 3 months! The coupon code is: SAVEBIG (though obviously it is probably only good for a limited time). Click here to check and see if it’s still valid.
If that code has expired you may find that there is another discount offer available. If you don’t see any, just call them and ask what they have available.
Compared to other web hosts LiquidWeb is far better in probably every imaginable way. That means their overhead is likely much higher. Yet, they are still very affordable!
Admittedly, their prices are probably a bit higher that most competitors, but not significantly, and having amazing support, great up-time, and awesome performance far outweighs the slightly higher prices.
HANDS-OFF Migration to LiquidWeb
When I switched to Liquidweb I was very pleasantly surprised that the migration was simple and painless, with ZERO downtime! Once you’ve signed up, they offer a free migration service and they do all the hard work for you.
If you go with their managed WordPress hosting, they have a simple plugin that will take care fo the migration for you. You can see that in action in the video below:
Fully-Owned, Diverse Data Centers
Their Data Centers consist of a whopping 25,000+ servers, powering 30,000+ customers! Here’s what they have to say about their data centers:
When your business depends on the web, you can depend on Liquid Web. Our multiple generators and UPS systems feature N+1 redundancy and our generators are load banked twice a year. Globally, our EU-Central data center provides minimal latency and maximum redundancy with blazing network speed – directly connected to two of Europe’s largest Internet exchanges (AMS-IX and NL-IX).
These data centers are located in safe locations (from hurricanes etc.) providing peace of mind. The locations are Lansing, MI, Phoenix, AZ, and Amsterdam, NL.
Each of the data centers also have level 3 technicians on-site at all times to address any issues that may arise. They also have high-tech electronic security systems in place, along with various other security measures, to ensure the facilities are safe and secure at all times.
Here are some of the points LiquidWeb boasts on their data centers page:
- Privately Owned and Operated Core Data Centers
- Redundant networks, cooling and power
- Tier-1 Premium Bandwidth
- On-Site Security
- Geographic Redundancy Available
- Team of experts dedicated to monitoring network performance and security – 24/7/365
I cannot recommend LiquidWeb highly enough! I’ve been through the ringer, so to speak, with hosting companies, and LiquidWeb is by far the best I’ve ever dealt with.
They like to focus on their top-notch support and customer satisfaction, but the reason their customers (I am one) love them so much is because they truly excel at everything.
Performance, security, support, data center safety/diversity, they get 5/5 stars from me in every area.
If I just had to give one negative, it would be pricing, as they tend to be slightly higher than the competition. But given all they excel at, to me the slight uptick in price is a SMALL price to pay.
My LiquidWeb Review? They get 5/5 stars from me.
Click the button above to move over to LiquidWeb yourself (or to start your first site). I believe that you’ll be extremely happy you did, as I have been for all of these years.