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ECS is one of the best places to find online chat support jobs for beginners. They provide flexibility by allowing their agents to work 24 hours a day!
They offer a fully-paid training program. Their employees are paid $10 an hour for their work! They also have incentives for top performers.
Top Websites To Search For Online Chat Support Jobs
| No. | Company Name | Details |
|---|---|---|
| 1 | Accolade Support | Independent contractors, need to have American accent, excellent customer service, written, and oral communication skills, attention to detail, technical support skills |
| 2 | Apple | Provides training, need to have internet access and a quiet place to work, offers paid time off, product discounts, and free career development resources |
| 3 | Asurion | Offers $13.50 an hour starting out, requires high school diploma or GED, six months of experience in customer service, ability to pass a background check or drug test |
| 4 | Amazon | Offers $15 an hour plus benefits, requires strong customer focus |
| 5 | Uber | Doesn’t require a degree, full-time office-based roles |
| 6 | Arise | Hires independent work-at-home chat agents to serve its clients’ chat needs |
| 7 | Best Buy | Hires full-time client service and customer support agents, requires at least one year of customer support experience, ability to work a flexible schedule, including evenings and weekends |
| 8 | Concentrix | Offers work-at-home workforce for sales and customer support roles, pay starts at $10 an hour, offers both full-time and part-time roles, provides both in-person and online training |
| 9 | The Chat Shop | Hires live chat agents, requires native English speaker with excellent grammar and typing skills, typically work 20 to 40 hours a week from home |
| 10 | SiteStaff | Hires customer chat hosts, requires ability to type at least 65 to 75 words per minute, strong grasp of punctuation, grammar, and spelling |
| 11 | LivePerson | Hires client partners, requires at least a Bachelor’s degree and seven or more years of experience in account management |
| 12 | LiveWorld | Hires full- and part-time work-from-home customer service agents, requires excellent grammar, punctuation, and spelling skills, reliable internet and phone access and a computer |
| 13 | Support.com | Provides tech support services, requires experience troubleshooting Mac, iOS, Android, or Windows devices, offers paid training, tuition reimbursement, health insurance, and paid time off, provides a tax-free work-from-home reimbursement |
| 14 | Fancy Hands | Hires virtual assistants, each task pays between $3 and $7, pay may increase as you gain experience, requires great communication skills, internet research skills, and a willingness to try new things |
How do I become an online chat rep?
If you’re looking for work-from-home gigs that are less hectic than phone-based customer support roles, online chat rep jobs may be for you. In a typical chat job, you’ll answer questions and provide assistance to people using a business’s website or app. These positions can be part-time or full time and usually pay $15 or more per hour. While the qualifications for this kind of work vary from company to company, there are some basic requirements you’ll want to meet to get started.
You should have a reliable internet connection and a quiet workspace where you can focus. You’ll also need to have a computer with a Windows operating system (Apple computers aren’t eligible) and be able to type at least 30 words per minute or more without errors. Many chat agents are rated based on how many requests they can fulfill during their shift, so it’s important to be fast and accurate. You might want to consider taking a typing test or even signing up for some typing classes in order to boost your speed before applying for any of these jobs.
Companies like Apple, Amazon, and Best Buy all regularly hire remote chat reps to help customers with their purchases. These positions typically come with a minimum wage and can offer some great benefits, including discounts on products. Concentrix, which provides business solutions for a variety of companies, also periodically hires home chat associates to help with a range of issues. These positions are W2 roles and require a high school diploma or GED certificate and excellent communication, writing, and typing skills.
Another company to keep an eye on is Arise, which hires independent chat agents for various Fortune 500 brands across the US. You can start working as soon as five days after your initial application and set your own hours to fit in with your schedule. Alternatively, if you’re looking for a more structured role, TeleTech also offers a number of remote chat roles for people with at least two years of customer service experience. You can apply for these roles through the company’s website, and if accepted, they’ll assign you an available project based on your availability.
How do I become a text chat operator?
If you’re looking for a work from home chat support job that doesn’t require a phone or video call, then becoming a text chat operator may be the right fit for you. This type of work from home job pays per message, so you can work as much or as little as you want, and you can choose the hours that best suit your schedule.
The role of a chat operator is to provide customer service via text messaging, usually for a specific company’s products or services. Typical duties include answering questions, providing sales links and discounts, and providing troubleshooting assistance. In addition to these general responsibilities, some chat operators also perform more specialized duties such as helping customers with software or computer problems.
Chat operators typically work for companies in a variety of industries, including retail, financial services, and insurance. Some of the benefits of this type of work are the flexibility to work from home, the ability to set your own hours, and the opportunity to make a good income.
In addition to these perks, many people who become chat operators enjoy the sense of meaning they get from connecting with others and solving problems. It’s important to keep in mind, however, that chat operator jobs can be very demanding and may cause burnout if not handled properly. For this reason, it’s important to set realistic expectations and take breaks as needed.
There are many different places to find chat operator jobs, including websites like Upwork and FlexJobs. In addition to these websites, there are also many companies that directly hire chat operators. Some of these companies are large and have a lot of opportunities, while others offer more limited positions.
Some of the companies that hire chat operators include Alorica, Camping World, and Clearlink. Alorica is a large customer service company that offers both in-person and remote chat operator jobs. They pay a base wage and then offer weekly bonuses and increasing residual commissions. They are looking for chat operators with excellent problem-solving skills, the ability to handle multiple conversations at once, and a typing speed of 65 words or more per minute.
How do I become a good live chat agent?
When customers interact with a company, they expect to receive prompt and helpful assistance. This means that chat agents must be able to understand customer needs and provide solutions quickly. They also need to be able to use their time wisely and keep the queue moving. If a chat agent is struggling to answer a question, they should let their team know so that someone else can step in.
A good chat agent is also a great listener and can communicate effectively using written and verbal communication. They need to be able to resolve customer issues and make customers happy. They must be able to multitask and have good typing skills to manage multiple chats at once. Often, agents need to search for information about products or services and then explain the details to the customer in a clear and concise manner.
Most chat agent jobs require a high school diploma, excellent communication skills, and a fast typing speed. Some companies prefer to hire candidates with a bit of customer service experience, but others will train beginners without any previous experience. In addition to these qualifications, chat agents must have a computer or laptop, a reliable internet connection, and a quiet workspace where they can focus on their work.
One of the best ways to find chat support jobs is to look on the websites of individual companies. Many e-commerce sites have chat support options, and they will usually list their job openings on their website. Other places to check include staffing agencies like Concentrix, Adecco, Kelly Services, and Robert Half. These agencies frequently have chat support jobs that are 100% remote and pay around $10 per hour.
Often, chat agents need to respond to customer queries within three minutes of being assigned the task. This can be challenging for new agents, but it is essential to meet this goal in order to improve the customer experience. To help reduce the burden on chat agents, they should try to anticipate questions that might come up and have answers ready ahead of time. This can help them save time and reduce frustration.
What is the main task as a chat operator?
The main task of a chat operator is to assist customers with any questions they may have. This can be anything from technical support to product inquiries. The most important thing is to be able to provide quality customer service while remaining professional and courteous at all times. Some chat operators also handle inbound phone calls as part of their duties. Depending on the client, some work from home chat jobs may not include a phone component at all.
Some companies that hire chat operators include Indeed, Apple, Sedgwick, Buffer, Automattic and more! These companies offer different rates of pay and benefits, but they all require someone to be available round the clock for their customers. Indeed and Buffer are social media management agencies, so their chat operators help clients with their online marketing queries! Sedgwick is an insurance company, so their chat operators deal with various claims and enquiries that need to be addressed immediately!
One of the best places to look for online chat support jobs is Upwork. Here, you can create a profile for free and search for jobs that are related to your skillset. Upwork will highlight jobs that you might be interested in and will notify you of new opportunities when they come up! They also have a great community of freelancers and provide helpful training materials to get you started.
If you’re looking for a flexible job that allows you to work from home, then a chat operator is the perfect option! This type of work is flexible, rewarding, and provides a sense of purpose. Plus, you can get paid in multiple currencies!
The key to being a successful chat agent is having a strong work ethic and excellent communication skills. It’s also important to be able to work in a team environment and be a self-starter, as you will often be on your own when working from home! Lastly, having a high typing speed is essential for this type of work. The best way to improve your typing speed is to practice daily. Try to do at least 40 words per minute!
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